Seal & Send: Safely Dispatching Your Sample to Our Laboratory
For each Macromo test you undertake, the sample must be dispatched to our laboratory for analysis. Here's a streamlined process to follow after you've registered your kit. The Macromo mobile app will also guide you through the entire process. In the
We will inform you of the status of your sample via the email you provided in the app and also via notifications directly in the app. If you are not receiving notifications, please check if you have them enabled for the Macromo app. We will notify yo
Once you have taken a blood sample at home, it is important to send it to the laboratory as soon as possible. Ideally, this should be done within 24 hours of collection. It is advised to store the sample in the fridge until sending it to the lab. Bio
We have partnered up with DHL to ensure easy and reliable sample shipping. The entire process is automated and our mobile application will guide through it. We only support shipping via DHL with the generated return label. Utilizing our exclusive cou
You have the option to drop off your package at one of the convenient DHL Service Points. By using the DHL Locator tool available at https://locator.dhl.com/, you can easily find the nearest location to you. This flexibility allows you to choose a dr