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<p>You can cancel directly on the test&#x2019;s detail page in the Macromo app, or write to us at <a data-fr-linked="true" href="mailto:info@macromo.com" id="isPasted">info@macromo.com</a>.</p>

You can cancel directly on the test’s detail page in the Macromo app, or write to us at info@macromo.com.

What if I need to cancel a scheduled blood draw?

In-Person Collected Blood Tests

In which countries are Macromo tests available?

How does Macromo handle my personal data?

Are Macromo tests covered by insurance?

Starting at Macromo

What is a DNA test and what will I learn from it?

What is whole-genome sequencing?

Is the DNA test suitable for children?

How do I collect a DNA sample?

How long does it take to process DNA test results?

At-home DNA Tests

What is an at-home blood test and what will I learn from it?

Is the test suitable for children?

How do I collect a blood sample at home?

Is collecting blood at home painful?

What if I can’t collect enough blood during my at-home sample collection?

How soon after the at-home collection do I need to send the blood sample to the lab?

How long does it take to process at-home blood test results?

At-home Blood Tests

What is a gut microbiome test and what will I learn from it?

How long does it take to process gut microbiome test results?

Is the gut microbiome test suitable for children?

How do I collect a gut microbiome sample?

How soon after collection do I need to send the gut microbiome sample to the lab?

Gut Microbiome Tests

What will I learn from a blood test taken at a lab?

Where are the partner blood-collection sites located?

What instructions should I follow before a nurse takes my blood?

What should I bring for my blood draw?

Where can I download the Macromo mobile app?

How can I change the language in the Macromo app?

How can I connect a smartwatch to the Macromo app?

How can I upload past blood test results to the Macromo app?

Mobile App

How can I request a refund?

How can I contact your support team?

Refunds and Returns

What if I need to cancel a scheduled blood draw?Updated 17 days ago