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Currently, the Macromo app and your results are fully available in&#xA0;Czech&#xA0;and&#xA0;English. We are actively working on adding&#xA0;Slovak&#xA0;and&#xA0;Polish&#xA0;language options very soon. You can change the language in your Account under &#x201C;Language &amp; Region.&#x201D;

Currently, the Macromo app and your results are fully available in Czech and English. We are actively working on adding Slovak and Polish language options very soon.You can change the language in your Account under “Language & Region.”

What languages are available for the app and results?

Mobile App

In which countries are Macromo tests available?

How does Macromo handle my personal data?

Are Macromo tests covered by insurance?

Can I share the app/account with someone else?

Starting at Macromo

What memberships do you offer and what is included?

What if I only want the test but don't want a membership?

I’d like to give a membership as a gift. How does it work?

Memberships

What is a DNA test and what will I learn from it?

What is whole-genome sequencing?

Is the DNA test suitable for children?

How do I collect a DNA sample?

How can I send the sample to the lab?

How long does it take to process DNA test results?

At-home DNA Tests

What will I learn from a blood test taken at a lab?

How do I book a Blood Test appointment?

What if I need to cancel a scheduled blood draw?

Where are the partner blood-collection sites located?

What instructions should I follow before a nurse takes my blood?

What should I bring for my blood draw?

What if I want to gift the test or transfer it to another account?

When will I get my results and can I download them?

Will I understand my results and is there an option for a medical consultation?

How often should I get tested?

Can I get tested while I am sick or straight after being sick?

Which test should I choose and can I buy only certain biomarkers?

Can children or foreigners visiting Czechia get tested?

In-Person Collected Blood Tests

How booking and preparation work?

When a DEXA scan cannot be performed?

What you will find in your results report?

Dexa Scan

Where can I download the Macromo mobile app?

How can I connect a smartwatch to the Macromo app?

How can I upload past blood test results to the Macromo app?

How can I request a refund?

How can I contact your support team?

What is the validity and expiration of my tests?

Refunds and Returns

What languages are available for the app and results?Updated 18 days ago