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In order for us to provide our full service - which includes not just the lab test itself, but primarily fully analyzed results, clear explanations, tailored health recommendations, action plans, and access to our AI Coach - using our app is necessary.<ul data-path-to-node="34"><li>The good news: Your annual membership is completely free, automatically included in the price of the test, and can be canceled at any time.</li></ul>

In order for us to provide our full service - which includes not just the lab test itself, but primarily fully analyzed results, clear explanations, tailored health recommendations, action plans, and access to our AI Coach - using our app is necessar

What if I only want the test but don't want a membership?

Memberships

In which countries are Macromo tests available?

How does Macromo handle my personal data?

Are Macromo tests covered by insurance?

Can I share the app/account with someone else?

Starting at Macromo

What memberships do you offer and what is included?

I’d like to give a membership as a gift. How does it work?

What is a DNA test and what will I learn from it?

What is whole-genome sequencing?

Is the DNA test suitable for children?

How do I collect a DNA sample?

How can I send the sample to the lab?

How long does it take to process DNA test results?

At-home DNA Tests

What is an at-home blood test and what will I learn from it?

Is the test suitable for children?

How do I collect a blood sample at home?

Is collecting blood at home painful?

What if I can’t collect enough blood during my at-home sample collection?

How soon after the at-home collection do I need to send the blood sample to the lab?

How long does it take to process at-home blood test results?

At-home Blood Tests

What is a gut microbiome test and what will I learn from it?

How long does it take to process gut microbiome test results?

Is the gut microbiome test suitable for children?

How do I collect a gut microbiome sample?

How soon after collection do I need to send the gut microbiome sample to the lab?

Gut Microbiome Tests

What will I learn from a blood test taken at a lab?

How do I book a Blood Test appointment?

What if I need to cancel a scheduled blood draw?

Where are the partner blood-collection sites located?

What instructions should I follow before a nurse takes my blood?

What should I bring for my blood draw?

What if I want to gift the test or transfer it to another account?

When will I get my results and can I download them?

Will I understand my results and is there an option for a medical consultation?

How often should I get tested?

Can I get tested while I am sick or straight after being sick?

Which test should I choose and can I buy only certain biomarkers?

Can children or foreigners visiting Czechia get tested?

In-Person Collected Blood Tests

How booking and preparation work?

When a DEXA scan cannot be performed?

What you will find in your results report?

Dexa Scan

Where can I download the Macromo mobile app?

What languages are available for the app and results?

How can I connect a smartwatch to the Macromo app?

How can I upload past blood test results to the Macromo app?

Mobile App

How can I request a refund?

How can I contact your support team?

What is the validity and expiration of my tests?

Refunds and Returns

What if I only want the test but don't want a membership?Updated 17 days ago