Email us any time, we'd love to hear from you
Customer Support: info@macromo.com
Marketing & Media: marketing@macromo.com
Data Privacy: gdpr@macromo.com

Our phone line is available weekdays 
Monday - Friday 8:00 AM to 7:00 PM (GMT+1)

Go back to Macromo Shop

Macromo

<ul><li id="isPasted">Rezervace v aplikaci: Term&#xED;n vy&#x161;et&#x159;en&#xED; si m&#x16F;&#x17E;ete snadno zarezervovat p&#x159;&#xED;mo prost&#x159;ednictv&#xED;m platformy Macromo, kde si z&#xE1;rove&#x148; zvol&#xED;te sv&#xE9; preferovan&#xE9; pracovi&#x161;t&#x11B;.</li><li>Obdr&#x17E;en&#xED; &#x17E;&#xE1;danky: Po &#xFA;sp&#x11B;&#x161;n&#xE9; rezervaci obdr&#x17E;&#xED;te v aplikaci digit&#xE1;ln&#xED; &#x17E;&#xE1;danku. Tato &#x17E;&#xE1;danka obsahuje va&#x161;e identifika&#x10D;n&#xED; &#xFA;daje, ID slu&#x17E;by, p&#x159;esnou specifikaci objednan&#xE9;ho scanu a p&#x159;&#xED;padn&#xE1; provozn&#xED; &#x10D;i bezpe&#x10D;nostn&#xED; upozorn&#x11B;n&#xED;.</li></ul>

Rezervace v aplikaci: Termín vyšetření si můžete snadno zarezervovat přímo prostřednictvím platformy Macromo, kde si zároveň zvolíte své preferované pracoviště. Obdržení žádanky: Po úspěšné rezervaci obdržíte v aplikaci digitální žádanku. Tato žádank

Jak probíhá rezervace a příprava na vyšetření?

Dexa Scan

In which countries are Macromo tests available?

How does Macromo handle my personal data?

Are Macromo tests covered by insurance?

Can I share the app/account with someone else?

Starting at Macromo

What memberships do you offer and what is included?

What if I only want the test but don't want a membership?

I’d like to give a membership as a gift. How does it work?

Memberships

What is a DNA test and what will I learn from it?

What is whole-genome sequencing?

Is the DNA test suitable for children?

How do I collect a DNA sample?

How can I send the sample to the lab?

How long does it take to process DNA test results?

At-home DNA Tests

What will I learn from a blood test taken at a lab?

How do I book a Blood Test appointment?

What if I need to cancel a scheduled blood draw?

Where are the partner blood-collection sites located?

What instructions should I follow before a nurse takes my blood?

What should I bring for my blood draw?

What if I want to gift the test or transfer it to another account?

When will I get my results and can I download them?

Will I understand my results and is there an option for a medical consultation?

How often should I get tested?

Can I get tested while I am sick or straight after being sick?

Which test should I choose and can I buy only certain biomarkers?

Can children or foreigners visiting Czechia get tested?

In-Person Collected Blood Tests

How booking and preparation work?

When a DEXA scan cannot be performed?

What you will find in your results report?

Where can I download the Macromo mobile app?

What languages are available for the app and results?

How can I connect a smartwatch to the Macromo app?

How can I upload past blood test results to the Macromo app?

Mobile App

How can I request a refund?

How can I contact your support team?

What is the validity and expiration of my tests?

Refunds and Returns

Jak probíhá rezervace a příprava na vyšetření?Updated a month ago