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Macromo

<ul><li id="isPasted">Booking in the App: You can easily book your appointment directly through the Macromo platform, where you will also select your preferred facility.</li><li>Receiving your Referral Form: After a successful booking, you will receive a digital referral form in the app. This form contains your identification details, Service ID, the specific details of your ordered scan, and any operational or safety warnings.</li></ul>

Booking in the App: You can easily book your appointment directly through the Macromo platform, where you will also select your preferred facility. Receiving your Referral Form: After a successful booking, you will receive a digital referral form in

How booking and preparation work?

Dexa Scan

In which countries are Macromo tests available?

How does Macromo handle my personal data?

Are Macromo tests covered by insurance?

Can I share the app/account with someone else?

Starting at Macromo

What memberships do you offer and what is included?

What if I only want the test but don't want a membership?

I’d like to give a membership as a gift. How does it work?

Memberships

What is a DNA test and what will I learn from it?

What is whole-genome sequencing?

Is the DNA test suitable for children?

How do I collect a DNA sample?

How can I send the sample to the lab?

How long does it take to process DNA test results?

At-home DNA Tests

What is an at-home blood test and what will I learn from it?

Is the test suitable for children?

How do I collect a blood sample at home?

Is collecting blood at home painful?

What if I can’t collect enough blood during my at-home sample collection?

How soon after the at-home collection do I need to send the blood sample to the lab?

How long does it take to process at-home blood test results?

At-home Blood Tests

What is a gut microbiome test and what will I learn from it?

How long does it take to process gut microbiome test results?

Is the gut microbiome test suitable for children?

How do I collect a gut microbiome sample?

How soon after collection do I need to send the gut microbiome sample to the lab?

Gut Microbiome Tests

What will I learn from a blood test taken at a lab?

How do I book a Blood Test appointment?

What if I need to cancel a scheduled blood draw?

Where are the partner blood-collection sites located?

What instructions should I follow before a nurse takes my blood?

What should I bring for my blood draw?

What if I want to gift the test or transfer it to another account?

When will I get my results and can I download them?

Will I understand my results and is there an option for a medical consultation?

How often should I get tested?

Can I get tested while I am sick or straight after being sick?

Which test should I choose and can I buy only certain biomarkers?

Can children or foreigners visiting Czechia get tested?

In-Person Collected Blood Tests

When a DEXA scan cannot be performed?

What you will find in your results report?

Where can I download the Macromo mobile app?

What languages are available for the app and results?

How can I connect a smartwatch to the Macromo app?

How can I upload past blood test results to the Macromo app?

Mobile App

How can I request a refund?

How can I contact your support team?

What is the validity and expiration of my tests?

Refunds and Returns

How booking and preparation work?Updated 13 days ago